Shipping policy
Shipping Information
All Iconic Candles are made to order, and we process orders once payment is received. Please allow 3-5 business days for your candles to be hand-poured and prepared for shipping.
Once your order is dispatched, you will receive a tracking number via email.
Domestic Shipping (Australia)
We use Australia Post for all domestic deliveries. Please be aware that there may be shipping delays due to unforeseen circumstances, which are beyond our control.
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Standard Shipping
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$10 flat rate for all orders under $120
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Free for orders over $120
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Express Shipping
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$15 for orders up to $100
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$20 for orders over $100
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International Shipping
Shipping to USA is temporary unavailable.
We now offer international shipping to the UK, New Zealand, and Canada. All international orders are sent via Australia Post. The shipping rate for your order will be calculated at checkout based on your delivery address and the total weight of your items.
Important Information
Please ensure that your shipping address and contact details are accurate when placing your order. Iconic Candles is not responsible for products that are undeliverable or delivered incorrectly due to an invalid address provided by the customer.